Terms and Conditions

All users of www.mojogifts.co.uk agree that they are subject to the terms and conditions set out below. These terms and conditions may change at any time without prior notice, you will be required to check the current terms and conditions each time you order from us.

Security and privacy
At mojogifts.co.uk we understand the need to protect your privacy and handle your financial information securely.

We use on-line payment processing facilities provided by WorldPay, who use state of the art security tools and techniques, such as the encryption of your online purchase details using complex logarithm methods, to ensure that you are protected against online fraud; for more information about WorldPay online security visit the WorldPay website at www.worldpay.com. mojogifts.co.uk does not have access to your payment details.

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We will not email you in the future if you do not want us to and we will not pass your email address to anyone else. We collect information about you to enable us to process your order and to provide you with the best possible service; the information we will collect will include: your name, address, phone number and email address

Information on mojogifts.co.uk
We work very hard to ensure that the information and data displayed on our website is to the best of our knowledge accurate at all times. However we cannot provide any guarantees, warranties, or assurances of any kind that the site is error free and we reserve the right to make modifications at any time without prior notification. If any of the product information is incorrect or out of date, please let us know and we will rectify it immediately; you will, of course, be entitled to a refund or exchange if you received such a product and are not happy with it, please visit our Returns Policy for more details.

Payment
From the Checkout page of our site you will be automatically redirected to secure pages hosted by WorldPay, mojogifts.co.uk has no access to your payment details The WorldPay payment system is strongly encrypted, so you can rest assured that payments will be made securely.

We accept payment in Pounds Sterling only, by credit card and debit card, we do not accept payment by American Express or Diners Club.

Order confirmation
We will send you an email confirming your order after your payment; we will send a further email to confirm when your goods have been dispatched. If you don’t receive an email, and it hasn’t been blocked by your spam filter or mistakenly filed in your junk folder, please contact us at orders@mojogifts.co.uk or call us on 01273 474714 and we will be glad to give you an update on your order.

Delivery
We aim to dispatch your goods within two working days of you placing your order (excluding weekends and UK public holidays); we will send you a confirmation email when your order has been dispatched. Delivery is by Royal Mail First Class and will normally take a further one to three working days from dispatch, it may be longer at peak periods.

Our standard UK delivery charge is £3.95, if the value of your order (excluding post & packaging) is £70.00 or more delivery is free of charge.

Orders placed before 1.00pm Monday to Friday can be sent by the Royal Mail Special Delivery next day service for an additional charge of £3.00, orders placed after 1.00pm using this service will be dispatched on the next working day.

Returns
If you are not completely happy with your purchase you can return it to us within 28 days of receipt, please visit our Returns Policy for more details.

Promotions
From time to time, mojogifts.co.uk may issue promotional codes for use on our website, please enter the relevant code when checking out your order for the related discount to be applied to your entire order excluding any postage & packing cost.

VAT
VAT (at the prevailing rate) is included in the price of our products. Where applicable, details of this can be viewed in “Your Basket”.